Open Box

Our open-box program is a dedicated initiative for environmental protection aimed at reducing waste and giving these products a second life. It is not created for profit, but rather to promote sustainability by keeping high-quality furniture components out of landfills.

These items have been previously purchased and shipped to other customers, but were returned to us without being used. While they function normally, the products may exhibit minor cosmetic imperfections due to being previously opened or handled.

We make every attempt to supply original accessories, but they are not guaranteed. Regardless of what the product description says, PEAKHOME only guarantees that you will receive the product itself. Accessories, manuals, installation instructions, screws, or bolts may or may not be included.

PEAKHOME will not send missing or damaged accessories for free, even if they are required to use all features of the product. However, you can always contact our customer service team, and we will do our absolute best to help you source or provide the accessories you need to use our products correctly.

Because Open Box products are sold considerably under cost, all sales are final sale. We do not support any returns, exchanges, or refunds for these items. Please make sure you are purchasing the correct item for your needs before checking out.

No, Open Box products have no warranty. In exchange for the deeply discounted price and our shared commitment to environmental sustainability, these items are sold strictly "as-is."